Commercial Overhead Door Repair

A commercial overhead door that will not open stops trucks, stalls deliveries, and leaves a building unsecured. A door that will not close does the same after hours. For a warehouse, auto shop, or retail unit, every hour of downtime has a cost.

Garage Door Enterprises provides commercial overhead door repair across Hampton Roads, including Chesapeake, Norfolk, Portsmouth, Virginia Beach, and Suffolk. Our hotline is open 24/7 on (757) 482-9350.

• Sectional steel doors - insulated and non-insulated, with standard lift, high-lift, or vertical-lift track.
• Rolling steel doors - coiling service doors for docks, storage, and storefronts.
• Full-view aluminum and glass doors - for service bays, showrooms, and restaurants.
• Commercial operators - trolley, jackshaft, and hoist units, plus controls, photo eyes, and sensing edges.
• Dock and bay hardware - tracks, springs, cables, rollers, hinges, and seals.

See our commercial overhead doors page for the doors we supply and install.

• Broken springs - commercial doors cycle many times a day, and springs are the first part to wear out. High-cycle springs are worth specifying on busy openings.
• Forklift and vehicle impact - bent tracks, crushed bottom sections, and damaged guides are the most frequent emergency calls.
• Frayed or snapped cables - the door hangs crooked or jams in the opening.
• Worn rollers and hinges - the door becomes noisy, slow, and hard on the operator.
• Operator faults - failed limit switches, contactors, control boards, brakes, and worn chain or gearbox parts.
• Damaged slats or guides - a rolling steel door that binds or will not coil evenly.
• Failed safety devices - a faulty photo eye or sensing edge will prevent the door from closing on a normal button press.
• Worn seals - gaps that let in water, pests, and conditioned air loss.

Most commercial door failures give warning. Springs lose tension, cables fray, rollers wear, and fasteners work loose long before the door stops. A planned maintenance visit catches these while the repair is small and can be scheduled around your operating hours.

A typical commercial service visit covers spring condition and balance, cables and drums, track alignment and fasteners, rollers and hinges, lubrication, operator limits and brake, chain or belt tension, safety device testing, and seals. Busy dock doors benefit from service two or more times a year. Lightly used doors can often go annually.

A commercial door is heavy industrial equipment operating around employees, customers, and vehicles. A door that drops, a cable that lets go, or a safety edge that does not respond is a workplace hazard. Keep staff away from any door that is hanging crooked, moving unevenly, or has visible spring or cable damage, and lock out the operator until it has been inspected.

Do not allow untrained staff to adjust springs or cables. The stored energy in a commercial spring assembly is far greater than on a residential door.

Repair is usually the right answer for spring, cable, roller, and operator faults on a sound door. Replacement is worth pricing when sections or slats are damaged across the door, the model is obsolete and parts are hard to source, the door is uninsulated in a conditioned space, or the opening is being changed. We will give you both figures so you can decide.

Garage Door Enterprises is a local, family-owned and women-owned company. Commercial customers work with the same team each time, and get a clear written quote and repairs backed by our two-year parts and labor warranty. We install and repair commercial sectional doors, rolling steel doors, high-lift systems, and commercial operators for warehouses, loading docks, auto shops, and retail properties.

Call (757) 482-9350 for emergency service, or schedule a visit for a quote or a maintenance plan. View our full service area.

How often should a commercial overhead door be serviced? At least once a year. High-traffic dock doors should be serviced more often.

Can you repair a door that was hit by a forklift? In most cases, yes. Damaged sections, tracks, and hardware can be replaced without replacing the whole door.

Do you work on all brands? We service all major commercial door and operator brands.